If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for Store Credit or Exchange only.
· Discounted items are final and cannot be returned or exchanged.
· Returned items must have no visible signs of wear or use.
1. Email Order Number to firstname.lastname@example.org specify for store credit of exchange item. Order number is attached to your email confirmation and on receipt sent with purchase.
2A. FOR SHIPPED ITEMS: You would've received a "no charge to you" return shipping label with your order when delivered. Peel off the sticker and attach the return shipping label on top of the original shipping label, Drop the package at any USPS store or USPS drop-off. Once we have received the package we will mail your exchange item with new tracking info or EMAIL your store credit code.
2B. FOR PICK UP ITEMS (CHARLOTTE ONLY): You may return your item at the pick up location 1531 Willow Park Dr Charlotte, NC 28205. Between the Hours of: Sun-Thurs 10am-2pm Fri-Sat 10am-4pm. Exchanges will be done same time as return. For Store Credit you will receive a credit code via email.